Ken doesn't treat bees. They're pollinators and the valley needs them, so if it turns out you've got bees rather than wasps, he'll tell you that and show you the difference instead of spraying them. He doesn't do termites or wildlife either. If it isn't his job, he'll say so.
In their words
What Ken's customers say
I was telling all my employees how great you were — especially knocking down the nests and sweeping them up. You've been amazing.
L
Lindsay
Wasp nest removal · Weber County
Thank you for all that you do for us.
Sent as a handwritten card after Ken worked through a cockroach problem across several rental units.
PM
Property manager
Rental portfolio · Ogden
These are Ken's own customers, in their own words. He's just getting set up on Google — if he's worked for you, a review there would genuinely help.
Service area
Where Defend works
Weber County, Davis County, Salt Lake County, and Brigham City — close enough that Ken can get to you fast, and small enough that he knows the neighborhoods.
Weber County
Ogden
North Ogden
South Ogden
Roy
Riverdale
Washington Terrace
Pleasant View
Harrisville
Farr West
Plain City
West Haven
Hooper
Marriott-Slaterville
Uintah
Davis County
Layton
Kaysville
Clearfield
Syracuse
Clinton
West Point
Sunset
Fruit Heights
South Weber
Farmington
Centerville
Bountiful
West Bountiful
Woods Cross
North Salt Lake
Salt Lake County
Salt Lake City
South Salt Lake
Millcreek
Holladay
Murray
Taylorsville
West Valley City
Magna
Kearns
Cottonwood Heights
Midvale
West Jordan
South Jordan
Sandy
Draper
Riverton
Herriman
Bluffdale
Copperton
White City
Emigration Canyon
Alta
Brighton
Brigham City
Not sure if you're in the area? Call or text — Ken will tell you straight.
Ken came out of a military civil engineering unit and went to school for biology — which is a long way of saying he finds bugs genuinely interesting and he knows how buildings actually work. Both turn out to matter when something is getting into your house.
He still does every job himself. That means the person who answers your call is the person who shows up, and the person who shows up is the one accountable for whether it worked.
He'll also explain what he's doing, in plain English. No jargon designed to make the job sound bigger than it is, and no pressure to sign anything.
Owner-operated — Ken does every job himself, every time
25 years in pest control, with a biology background behind it
No contracts and no cancellation fees — stay because it works
Free re-service between visits if something comes back